Jump to content

Toggle shoutbox Shoutbox Open the Shoutbox in a popup

@  dr3ad : (25 June 2017 - 06:07 PM)

Phase ranks are now editable.

@  dr3ad : (23 June 2017 - 08:57 AM)

Command .phase delete & ability to view phase logs (in account panel) has been added!

@  dr3ad : (21 June 2017 - 05:37 PM)

RPHTiny has been updated to fix E_NOT_AVAILABLE error! http://rpheaven.org/RPHTinyLegion.7z

@  dr3ad : (09 June 2017 - 04:28 PM)

Fixed vendor creation in NPC forge, make sure to ctrl + f5 to refresh page

@  dr3ad : (05 June 2017 - 08:09 AM)

Server is online.

@  dr3ad : (04 June 2017 - 04:42 PM)

Make sure to read topic on recent updates http://rpheaven.org/...002-big-update/

@  dr3ad : (12 May 2017 - 09:28 AM)

Server is online again!

@  dr3ad : (07 May 2017 - 11:57 PM)

Website + forum speed increased by 10x, feel the speed!

@  dr3ad : (07 May 2017 - 10:55 AM)

Working on solution to permanently fix login server down issue, even though it rarely happens. Server is online BTW!

@  dr3ad : (07 May 2017 - 09:13 AM)

Login server was down, server is online again!

@  dr3ad : (24 April 2017 - 06:48 PM)

Anti spam feature has been added to announce channel and will automatically get rid of the spammers.

@  dr3ad : (23 April 2017 - 03:04 PM)

The recent lag that was happening is now fixed!

@  dr3ad : (20 April 2017 - 05:50 PM)

Voting on XTremeTop100 has been fixed.

@  dr3ad : (18 April 2017 - 01:31 PM)

Login server went down unexpectedly but server is online again!

@  dr3ad : (13 April 2017 - 08:03 PM)

Commands .gannounce (to advertise guilds) and .phase info have been added

@  dr3ad : (20 March 2017 - 08:38 PM)

XtremeTop100 voting now works again.

@  dr3ad : (13 March 2017 - 09:46 PM)

All character issues have been fixed and stopped. It was related to a .command thats now safely disabled.

@  dr3ad : (13 March 2017 - 09:29 PM)

Fixed the issue with .gob del that allowed unpermitted deletion

@  dr3ad : (01 February 2017 - 01:16 PM)

You can now automatically get first available Entry ID during the creation process in both Weapon & Armor forges!

@  dr3ad : (27 January 2017 - 07:01 PM)

Website + forum has been moved to separate host, as a result you should feel much faster page loading everywhere across the domain


Photo

Can't register new account on main site


  • Please log in to reply
3 replies to this topic

#1 SevenAnari

SevenAnari

    Newbie

  • Members
  • Pip
  • 2 posts

Posted 08 June 2017 - 12:12 AM

I've been trying to create an account on the main site for the past week without success.  I fill out the registration form successfully, it sends me a confirmation link via email; but the confirmation link (which does appear to be a valid confirmation link, with a random hash and everything) just ends up redirecting me back to the registration form with an error message at the top reading "Server is down or in process of restarting.  Please try again in 5 minutes."

 

I've tried waiting 5 minutes, 30 minutes, an hour, several days; to no avail.  I've verified the main page indicates that the server is up, but it doesn't seem to matter.  Attempting to log in anyway, despite the apparent failure to validate email returns a message that the account doesn't exist.   I've tried filling out the registration form again (with all the same details); which appears to work and dutifully sends me another confirmation link which also does not work.  I've tried filling out the registration form with a different username/etc., which also does not work.   I've tried multiple different browsers, both with and without extensions like adblock, to the same result.

 

Is account registration broken, or is it me?

 

(Screenshot of the error message shown upon following the validation link from the email is attached.)

Attached Files



#2 dr3ad

dr3ad

    The Mightiest of All

  • Administrators
  • PipPipPipPipPipPipPipPipPipPipPipPipPipPipPipPipPipPipPipPipPipPipPipPipPip
  • 6097 posts

Posted 08 June 2017 - 11:07 AM

I've been trying to create an account on the main site for the past week without success.  I fill out the registration form successfully, it sends me a confirmation link via email; but the confirmation link (which does appear to be a valid confirmation link, with a random hash and everything) just ends up redirecting me back to the registration form with an error message at the top reading "Server is down or in process of restarting.  Please try again in 5 minutes."

 

I've tried waiting 5 minutes, 30 minutes, an hour, several days; to no avail.  I've verified the main page indicates that the server is up, but it doesn't seem to matter.  Attempting to log in anyway, despite the apparent failure to validate email returns a message that the account doesn't exist.   I've tried filling out the registration form again (with all the same details); which appears to work and dutifully sends me another confirmation link which also does not work.  I've tried filling out the registration form with a different username/etc., which also does not work.   I've tried multiple different browsers, both with and without extensions like adblock, to the same result.

 

Is account registration broken, or is it me?

 

(Screenshot of the error message shown upon following the validation link from the email is attached.)

Try another browser, or delete cache on current one



#3 SevenAnari

SevenAnari

    Newbie

  • Members
  • Pip
  • 2 posts

Posted 08 June 2017 - 01:43 PM

I'm a Chromium developer at Google, rest assured that I've gone through all the usual client-side rituals to isolate and resolve the problem to no avail.  As mentioned, I've already tried multiple browsers, even through the symptoms presenting don't point to a client-side issue.  Chrome, Firefox, IE 11, and Edge;  all but Chrome came in with a clean cache right from the start, Chrome did on subsequent attempts as well.   For giggles I even tried registering with Lynx, but invalid HTML on the agreement page prevents it from successfully registering.   In all cases, I'm receiving a definitive response from the server indicating an error message from the validation request occurring server-side (the message itself is included in the screenshot from my first post).  

 

Attached you'll find a detailed network log from Firefox, log.txt-main.28444, following the click from the validation email's link through the email's sendgrid link, which 302 redirects to the wrapped page=confirm_email, which immediately 302 redirects to page=register (instead of, I presume, redirecting to some confirmation page).   That last redirect is in the log with the request on line 719, and the response on line 1078.

 

Also attached is an HAR log file, archive.har, of the same requests.  (You'll need an HAR file viewer to make sense of this log; there's a good one available for free on the Chrome extensions store.  Or you can take me at my word that the requests all look normal as far as the browser is concerned.)

 

Something else I noticed is that I'm able to successfully submit the registration form multiple times with the same username each time (and receive a new validation email with a different link); which was a bit surprising to me as I expected to get an error that the username was already in use (by the still-unvalidated account from my first try) on subsequent attempts.  This may be expected depending on how registration is implemented, but I thought I'd mention it at least because it was surprising to me.

Attached Files

  • Attached File logs.zip   279.35KB  0 downloads


#4 qchristianp

qchristianp

    Newbie

  • Members
  • Pip
  • 1 posts

Posted 14 June 2017 - 10:09 AM

same here...I used three different browsers nothing works !