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@  dr3ad : (17 October 2019 - 01:15 AM)

Added feature "Lookup retail NPC equipment" to the account panel for the upcoming item forge, can be seen on the right.

@  dr3ad : (16 October 2019 - 12:41 PM)

18 hours uptime. #record

@  dr3ad : (14 October 2019 - 08:56 PM)

Fixed some important performance issues, server back online

@  dr3ad : (13 October 2019 - 04:20 PM)

Server is up again, fixed some crash issues.

@  dr3ad : (12 October 2019 - 11:54 PM)

Server back online.

@  dr3ad : (12 October 2019 - 11:49 PM)

Server up in 3 mins. Applied some fixes.

@  dr3ad : (10 October 2019 - 09:49 PM)

Server has been started. Up in 3 mins.

@  dr3ad : (10 October 2019 - 09:47 PM)

5-10 mins downtime while we apply some changes

@  dr3ad : (10 October 2019 - 05:05 PM)

9 hours uptime #record. Thanks everyone for testing.

@  dr3ad : (09 October 2019 - 08:32 PM)

You can now spawn/create NPCs that have BFA Display ID without getting "Can't find NPC error" once you try to spawn NPC in-game.

@  dr3ad : (09 October 2019 - 02:57 PM)

Fixed restarter, server back online.

@  dr3ad : (09 October 2019 - 02:39 AM)

Added about 23k more .wmo gameobjects. Full list of gameobjects will be posted soon.

@  dr3ad : (08 October 2019 - 07:20 PM)

Fixed .phase promote command and loading of phase ranks

@  dr3ad : (08 October 2019 - 06:36 PM)

BFA Races added to NPC template creation page.

@  dr3ad : (08 October 2019 - 04:34 PM)

Fixed the "Failed to retrieve" password error that some people may have gotten in their web account panel. Check your panel again now.

@  dr3ad : (08 October 2019 - 04:28 PM)

Also there's been a known issue with incorrectly copied TRP or TRP in general that gives you disconnect as soon as you login. If you have this issue try deleting TRP then logging back in.

@  dr3ad : (08 October 2019 - 04:19 PM)

Added website feature "Fix character DC problem" in account panel which will fix characters that you get disconnected on when you login.

@  dr3ad : (08 October 2019 - 03:45 PM)

.gob state command fixed, you can do .gob state 0 3 now to activate light gobs. Also fixed loading of gameobjects that already had state set previously. Effective on next restart.

@  dr3ad : (07 October 2019 - 08:00 PM)

RPH 735 has just been put up online if you wish to copy over some character related stuff to BFA. RPH 735 will be up for the next 48 hours. However you have to set new realmlist: SET portal "leg.rpheaven.org"

@  dr3ad : (07 October 2019 - 07:36 PM)

Another crash fixed


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Update on the CAS issue?

cdn cas

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16 replies to this topic

#1 Wiggins

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Posted 07 June 2019 - 01:20 AM

Are there any updates regarding the cdn CAS issue?
From what I've researched for the past six hours, everyone who redownloaded RPH during the cdn repair, are now unable to connect to RPH even after the "fix".

People are getting an error message similar to this, if I'm correct.

YoBOj81.png

 

I'd love to know if you've got any updates regarding this problem, or if you're even looking into it at all.
It seems like the current client you download from the connection guide is no longer working due to this error.

 

EDIT: So it seems that the client is attempting to connect to the Retail EU CDN instead for whatever reason. Anyone's got any ideas of how to fix that?



#2 Russian Ivan

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Posted 07 June 2019 - 01:26 AM

Right-click wow.exe and run it as administrator.

1.png


#3 Wiggins

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Posted 07 June 2019 - 01:30 AM

Right-click wow.exe and run it as administrator.

Have done that like 50 times already.



#4 wgscarletrose

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Posted 07 June 2019 - 05:06 AM

Have done that like 50 times already.

Try your old client if you still have it. There was no reason to redownload, as it wasn't a client-side issue. Just a heads-up for the next time this happens.
If this is affecting everyone who redownloaded during the downtime (i'm not sure if the archive is kept similarly to the CDN content so this is a guess) You may have a partially corrupt client? I can't begin to think of why that would be the case, but it's something.



#5 Wiggins

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Posted 07 June 2019 - 05:47 AM

Try your old client if you still have it. There was no reason to redownload, as it wasn't a client-side issue. Just a heads-up for the next time this happens.
If this is affecting everyone who redownloaded during the downtime (i'm not sure if the archive is kept similarly to the CDN content so this is a guess) You may have a partially corrupt client? I can't begin to think of why that would be the case, but it's something.

 

I sadly deleted the old client prematurely, and when I found out that I'd need the old client, you can imagine how frustrated I got. Haha.
The error remains and I'm pretty sure the current resolvement of yesterday's cdn issue is not compatible with the current download of RPH. That's just a guess, but everyone seems to have the same problem.
 

EDIT: Actually, if someone could compile the old client into a zip and send it my way, that'd be very much appreciated.



#6 wgscarletrose

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Posted 07 June 2019 - 06:39 AM

I sadly deleted the old client prematurely, and when I found out that I'd need the old client, you can imagine how frustrated I got. Haha.
The error remains and I'm pretty sure the current resolvement of yesterday's cdn issue is not compatible with the current download of RPH. That's just a guess, but everyone seems to have the same problem.
 

EDIT: Actually, if someone could compile the old client into a zip and send it my way, that'd be very much appreciated.

technically it should have absolutely nothing to do with it, so let's try some troubleshooting steps before we have someone pack up their client.
Where do you keep your client folder? IS it on the desktop?



#7 Wiggins

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Posted 07 June 2019 - 06:45 AM

technically it should have absolutely nothing to do with it, so let's try some troubleshooting steps before we have someone pack up their client.
Where do you keep your client folder? IS it on the desktop?

 

I've tried all kind of directories. Desktop, my original hard drive and even my external hard drive. Same error everytime.
I also just recently tried running an older patch of the Wow.exe, and I could boot the game up, but of course, I couldn't join the server because it's an old patch.
So with this, I think it's the .exe itself?? I'm not sure.



#8 wgscarletrose

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Posted 07 June 2019 - 07:46 AM

I've tried all kind of directories. Desktop, my original hard drive and even my external hard drive. Same error everytime.
I also just recently tried running an older patch of the Wow.exe, and I could boot the game up, but of course, I couldn't join the server because it's an old patch.
So with this, I think it's the .exe itself?? I'm not sure.

give me your name on discord and I'll send you my exe. I'm not sure it'll be the solution but it's worth trying.



#9 Wiggins

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Posted 07 June 2019 - 07:50 AM

give me your name on discord and I'll send you my exe. I'm not sure it'll be the solution but it's worth trying.

 

Sent you a PM.



#10 Wiggins

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Posted 07 June 2019 - 08:26 AM

So it seems that the client is attempting to connect to the Retail EU CDN instead for whatever reason.

BOcfm4b.png

 

Anyone's got any ideas of how to fix that?



#11 wgscarletrose

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Posted 07 June 2019 - 04:43 PM

@dr3ad @Goudy
Any chance either of you can shed some light on this? I tried all I could to help him solve this last night, but stuff relating to how the server connects to and serves the client is a bit out of my league.


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#12 SilentSepa

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Posted 07 June 2019 - 04:43 PM

Considering the error itself, at the bottom, mentions that it failed to fetch CDN configuration, I assume that it -IS- the CDN issue, otherwise, it would have no problem re-downloading it.

Then again, it may have been fixed when it comes to players accessing the server itself, but downloading it might still be corrupt/down, and considering that, as he said, he isn't the only one with the problem, it most likely -is- that.

Has nothing much to do with people having deleted it and whatnot during the CDN down time, but as long as this isn't fixed, any new/returning players have absolutely no chance of being able to re-download the game itself, which is an issue.



#13 Goudy

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Posted 07 June 2019 - 05:23 PM

We are working on fixing it.


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#14 wgscarletrose

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Posted 07 June 2019 - 05:34 PM

We are working on fixing it.

Much appreciated.



#15 Goudy

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Posted 07 June 2019 - 06:07 PM

It's fixed.


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#16 Kammax

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Posted 08 June 2019 - 11:12 PM

Im standing with the same problem, but it hasn't been fixed for me. I've tried re-installing it today, but I get the same issue every time ... I haven't been able to play for three days, and I've tried to reinstall it several times every day, in case I did something wrong. unknown.png



#17 BeJimmieBoche

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Posted 03 September 2019 - 04:32 PM

The excellent and duly answer.





Also tagged with one or more of these keywords: cdn, cas